Never Lose Another Lead to a Missed Call
When a call goes unanswered, your business number sends a text back within 60 seconds — keeping the conversation going until you can reply.
The 60 seconds that decide whether a lead stays yours
Missed-call text-back watches your business line. When a call goes unanswered, it sends an automatic text back from your number within 60 seconds — keeping the conversation going until you can reply. It answers the call you couldn't take, so the person on the other end doesn't hang up and dial the next business on the list.
Who it's for
Local service businesses whose owners and teams can't get to the phone every time — because they're on a job, driving, or simply away from the desk. If a missed call has ever cost you a customer, this is built for you.
- Owners who can't answer every call
- Teams out on jobs during business hours
- Solo operators with no one to cover the phone
A missed call is a customer calling someone else
Breniva's founder, Bridgett, ran her own agency for years. She knows exactly how much a missed call costs — and how fast a caller moves on to the next business. Missed-call text-back exists because most of those calls are winnable, if someone answers fast enough.
What happens in the 60 seconds after a missed call
Step through the moment a call goes unanswered — and how the text-back keeps the lead yours.
A customer dials your number while you're on a job, driving, or away from the phone. The call ends without a conversation.
Then the lead is passed into your lead follow-up automation — so even if you can't pick it up right away, the conversation is already warm when you do.
What you get
The pieces that turn a missed call into a kept customer.
60-second response
Every missed call gets a text back within 60 seconds — the 60-second missed-call response guarantee.
Keep your current number
Your phone rings the same way it always has. We connect the automation behind the scenes.
Simple monthly pricing
A predictable monthly price. No per-feature add-ons, no software you have to learn.
No lead slips to a competitor
The lead is held by a text conversation until you can pick it up — not lost to the next business they call.
How the setup works
You keep your number. We do the connecting. You never learn a new piece of software.
- 01
We Connect Your Number
You keep your current business number and your phone still rings the same way. We connect our system behind the scenes so missed calls trigger an automatic text back.
- 02
Every Missed Call Gets a Text
Within 60 seconds of a missed call, the caller gets a text from your business — for example: 'Sorry we missed your call! How can we help?' They can text back right away.
- 03
You Get Notified
You get a notification so you can reply or call them back when you're free. The lead doesn't go to a competitor while you're busy on a job.
Setup usually takes 3–10 business days. If your business uses a cell phone number, we'll add a local number for texting — your customers still call the same number and your phone still rings the same way.
Connect it to the rest of your Breniva system
Missed-call text-back is where a saved lead starts. Pair it with the services below so that lead gets a follow-up, a review request, and a website that captures even more — without you lifting a finger.
Google Review Generation
Build your Google reviews automatically, without adding work for you or your team — a steady stream of real reviews from real customers.
Learn moreServiceLead Follow-Up Automation
Every new lead gets an instant text and email follow-up automatically, so no opportunity goes cold while you're on the job.
Learn moreServiceAI Chat Widget
An AI chat widget on your website that answers questions and captures leads around the clock, even after hours and on weekends.
Learn moreServiceMonthly Performance Report
A clear monthly report showing what your automation is doing for your business — in plain language, not a pile of software dashboards.
Learn moreServiceAI Websites
A fast, mobile-first website built and managed for you — connected to your missed-call text-back, lead follow-up, and review automation so every lead is captured.
Learn moreServiceLocal SEO
Show up when local customers search for the services you offer — done-for-you, without you managing any tools or dashboards.
Learn moreMissed-call text-back questions, answered
The details that matter before you get started.
Get your free business score
See how many calls you might be missing — and how missed-call text-back fits into the rest of your Breniva system. No obligation.