Follow Up With Every Lead — Automatically
The moment a lead comes in, your system sends a text and email follow-up on your behalf, keeping every opportunity warm until you can take over.
The first reply is the one that wins the job
Lead follow-up automation watches every way a lead can come in — your website form, a missed call, a quote request, your chat widget — and the moment one arrives, it sends a text and an email follow-up on your behalf. So the first reply a lead gets is yours, not your competitor's, and the conversation is already warm by the time you're free to take it over.
Who it's for
Local service businesses that can't drop everything to answer a lead the second it comes in — because the owner is on a job, the team is out on the route, and the inbox gets checked when there's time. If leads have ever gone cold while you were busy, this is built for you.
- Owners who can't reply to leads instantly
- Teams out on jobs during the day
- Businesses whose leads cool off before anyone follows up
A lead that waits is a lead that walks
Most leads don't go to the best business — they go to the first one that replies. When a form sits in an inbox you check at the end of the day, the person who filled it out has already messaged the next business on the list. Lead follow-up automation makes sure the first reply is yours, every time, without you having to watch the phone.
Every lead source, one instant follow-up
It doesn't matter where the lead comes in — they all flow into the same instant text and email follow-up.
- Website formA visitor fills out a form on your site.
- Missed callA call goes unanswered and the text-back fires.
- Quote requestSomeone asks for a quote on a job.
- Chat widgetA lead is captured through your AI chat widget.
A text and an email — sent for you
The moment any of those leads comes in, your system sends a text and an email follow-up on your behalf — so the lead hears back right away, from your business, in your voice. No inbox to watch. No follow-up to remember. No software for you to learn.
What happens after the follow-up fires
The follow-up isn't one message and done. Here's the cadence from the moment a lead comes in to when you pick it up.
- The moment it arrives
An instant follow-up goes out
A text and an email go out on your behalf the second a lead comes in — so the lead hears back right away, instead of waiting for you to check an inbox.
- While you're on the job
The lead stays warm
The conversation is already started and waiting for you. The lead isn't sitting in silence, cooling off, and calling the next business on the list.
- When you're free
You take it from there
You get a notification so you can reply or call back whenever you're ready — the lead is still warm and still yours.
What you get
The pieces that turn a cold lead into a warm conversation.
Instant text + email
Every lead gets an instant text and email follow-up — the moment it comes in, not the next time you check your inbox.
Leads stay warm
The follow-up keeps the conversation going while you're on a job, so the lead is still there when you're free to pick it up.
Simple monthly pricing
A predictable monthly price. No per-lead charges, no software you have to learn.
Done-for-you
We build and run the follow-up. You never log into a dashboard or remember to follow up with anyone.
How the setup works
Plan on 7 to 14 days for your full system to be built, connected, and ready to start bringing in results. No software for you to learn.
- 01
A Lead Comes In
From your website form, a missed call, or a request-a-quote — your system catches every lead the moment it arrives.
- 02
Instant Follow-Up
Your system sends a text and email follow-up automatically, so the lead hears back right away instead of waiting.
- 03
You Take It From There
You get notified and pick up the conversation whenever you're free — the lead is still warm and still yours.
Connect it to the rest of your Breniva system
Lead follow-up automation is the connective tissue of your system — it takes the leads every service below sends in and makes sure none of them go cold. Pair it with the pieces that capture more leads in the first place.
Missed-Call Text-Back
Every missed call gets an automatic text back within 60 seconds — so no lead ever slips through to a competitor while you're on a job.
Learn moreServiceGoogle Review Generation
Build your Google reviews automatically, without adding work for you or your team — a steady stream of real reviews from real customers.
Learn moreServiceAI Chat Widget
An AI chat widget on your website that answers questions and captures leads around the clock, even after hours and on weekends.
Learn moreServiceMonthly Performance Report
A clear monthly report showing what your automation is doing for your business — in plain language, not a pile of software dashboards.
Learn moreServiceAI Websites
A fast, mobile-first website built and managed for you — connected to your missed-call text-back, lead follow-up, and review automation so every lead is captured.
Learn moreServiceLocal SEO
Show up when local customers search for the services you offer — done-for-you, without you managing any tools or dashboards.
Learn moreLead follow-up questions, answered
The details that matter before you get started.
Get your free business score
See how many leads might be going cold while you're on a job — and how lead follow-up automation fits into the rest of your Breniva system. No obligation.